Where a case belongs to a minor, only the athlete's legal guardian can turn on text alerts, by checking "I am the legal guardian" in the case's Permissions tab and providing the phone number(s) to text. Consent is not required as a condition of using ARS or of receiving recruiting services from your agency — it only controls whether text alerts are sent.
Two kinds of messages: a coach reply alert when a coach responds to outreach on your case, and a film-view alert when a coach opens a shared film link. Every message sent to the athlete's number is also copied to the guardian's number. Message frequency varies with your case's recruiting activity — there is no fixed schedule, and no marketing or promotional messages are sent through this channel. Message and data rates may apply.
Every message ends with instructions to reply STOP. Standard opt-out keywords (STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, UNSUBSCRIBE) are treated as a valid revocation the moment they're received, and no further messages are sent to that number after that point on that channel. A guardian can also uncheck the consent box in the app at any time, which stops sending immediately without needing to text anything.
Per current FCC rules, a revocation request is honored as soon as possible and no later than 10 business days after it's received. In practice, ARS enforces it immediately — the consent flag is checked before every send, not on a delay.
Phone numbers collected for text alerts are used only to send the alerts described above and are never sold or shared with any party outside the vendors that operate the messaging system itself (Twilio).